Planned Maintenance Notification

Scheduled Maintenance Report for CxEngage Status Page

Completed

The scheduled maintenance has been completed.

Posted Sep 17, 2026 - 04:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Sep 17, 2026 - 01:00 UTC

Scheduled

The Enghouse team will be performing maintenance during the following time:

Maintenance Start: Thursday September 17th 2026, 1:00 a.m. UTC
Maintenance End: Thursday September 17th 2026, 4:00 a.m. UTC

What are we changing?
General maintenance to CxEngage Infrastructure at Enghouse Data Centers

Do I need to do anything?
No additional customer actions will be needed

Please refer to our release notes page for further information.

If you have further questions, please reach out to Enghouse support here:

📞 US Tel: +1 800 513 2810
📞 UK Tel: +44 20 3357 3001
📞 NZ Tel: +64 9 356 5569
📞 AU Tel: +61 1300 932266

🔗 Customer Service Portal: Customer Portal
🌐 Web: www.enghouseinteractive.co.uk
📄 Customer Support Quick Reference Guide: Quick Ref Guide
📊 Status Page: Go to the CxE status page

Posted Sep 16, 2026 - 16:19 UTC

This scheduled maintenance affected: CxEngage - North America Region (Reporting, Quality Management, Internal Tools) and CxEngage - Europe Region (Reporting, Quality Management, Internal Tools).